How It Works — Custom Window Treatments Made Easy

Step 1 — Schedule Your Free In-Home Consultation

Everything starts with a single phone call or a quick message. We'll find a time that works for you and send one of our expert consultants directly to your home. There's no charge for the consultation and absolutely no obligation to buy. We just want to understand your space, your style, and what you need from your windows.



📞 Call us: (866) 756-6299

Step 2 — We Come to You with Samples

Your consultant arrives at your home with a full selection of samples — fabrics, materials, colors, and styles across our complete range of custom blinds, shades, and shutters. You get to see and touch everything in your actual space, in your actual lighting. No trying to imagine what something will look like from a tiny swatch in a showroom.



We'll walk you through your options room by room and help you find the right solution for each window — whether that's light-filtering roller shades in the living room, blackout honeycomb shades in the bedroom, or classic plantation shutters in the front rooms.

Step 3 — Precise Measurements, Every Time

Once you've chosen your window treatments, your consultant takes precise measurements of every window. Getting this right is everything — a custom window treatment that's even slightly off will never hang or function the way it should. Our team has measured thousands of windows across North Carolina and we take this step seriously every single time.

Step 4 — We Place Your Custom Order

With your selections made and measurements confirmed, we place your order directly with our trusted manufacturing partners. Your window treatments are built to your exact specifications — the right width, the right drop, the right fabric, the right operating system. Most orders are ready within a few weeks depending on the product and style selected.

We'll keep you updated and reach out as soon as your order is ready to install.

Step 5 — Expert Installation by Our Own Team

When your window treatments arrive, our installation team comes back to your home and handles everything. We mount, hang, and test every single product before we leave — making sure everything operates perfectly and looks exactly as you imagined. We treat your home with care and always leave the space clean and tidy. Our installers are our own team, not subcontractors. That means the same standard of care and attention to detail on every job, every time.

Step 6 — You Love Your Windows

That's the only outcome we're happy with. If anything isn't right after installation, we'll come back and make it right. Your satisfaction isn't just a goal for us — it's our promise.